Wednesday, August 14, 2013

.Pharmacy Program Analyst (job description)

Function:
Our Association is developing the new .PHARMACY domain name registry, or generic Top-Level Domain (gTLD), to provide a secure and trustworthy online space for legitimate Internet pharmacies and related entities in the interest of protecting global public health. The .PHARMACY gTLD Program Analyst will play a key role in the launch and administration of the .PHARMACY registry operation.

Bachelor’s or Master’s degree preferred. The ideal candidate will have five or more years of professional experience in Internet technology and business administration, with strong knowledge of the Internet domain name system and related infrastructure. Strong organizational skills and proficiency in Windows Office Suite required. Previous association and project management experience desired. Experience in international health care regulation and fluency in multiple languages a plus.


Responsibilities:
  • Work with Association management, its .PHARMACY gTLD advisory committees, and other stakeholders to maintain global standards for the new .PHARMACY registry.
  • Develop and maintain policies and procedures for the registry operation.
  • Maintain ongoing communication with outside venders (e.g., domain name registrar, back-end registry support, gTLD consultant, Internet pharmacy screening service, data escrow service) as necessary to support program operations.
  • Maintain registry data.
  • Compile periodic summery reports for Association management.
  • Monitor program workflow; identify and resolve causes of delays, and prepare proposals to prevent future delays.
  • Coordinate with US and international regulatory bodies on behalf of Association to ensure that domain name registrants, as well as the registry itself, are compliant with applicable laws and regulations.
  • Keep abreast of relevant ICANN policy issues to support Association’s participation in ICANN subcommittee meetings.
  • Interact professionally and cooperatively with Association members, customers, and staff to answer questions about programs and services and forward more serious concerns to the department manager or the appropriate senior staff member.
  • Respond to all internal and external customers inquires within 24 to 48 hours.
  • Assist the Policy and Communications Project Manager in planning, implementing, and monitoring the budget related to the gTLD program.
  • Assist the Policy and Communications Project Manager in special projects as assigned.
  • Assist in the preparation of quarterly gTLD program briefings for Executive Committee reports.
To apply, see here.

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